Crucial Accountability - Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler

Crucial Accountability – Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler

Crucial Accountability provides a practical, research-backed guide for dealing with broken promises, poor behaviour, missed deadlines, and violated expectations—at work and at home. Instead of silence or explosive confrontations, the authors teach a proven framework for addressing tough issues in a way that solves the problem and strengthens the relationship. Drawing on decades of behavioural research, this book shows how accountability failures can destroy morale, weaken teams, and erode performance—and how to reverse those patterns with clear, respectful conversations. Buy in Kenya with fast delivery.

What You’ll Learn

• How to speak up about broken promises without creating conflict

• A step-by-step process for holding others accountable respectfully

• How to resolve recurring performance issues permanently

• Communication tools that improve teamwork, trust, and relationships

• Why mismanaged disappointments destroy families and organizations—and how to prevent it

Who Should Read This Book

Leaders, managers, team members, couples, parents, and anyone who wants healthier communication and more reliable relationships.

Why Buy from Readers’ Republik

• Fast delivery anywhere in Kenya

• Trusted online bookstore

• Curated collection of leadership and communication bestsellers