{"product_id":"successful-help-desk-management-in-a-week-jacqueline-chapman","title":"Successful Help Desk Management in a week - Jacqueline Chapman","description":"\u003ch3 data-start=\"0\" data-end=\"68\"\u003eSuccessful Help Desk Management in a Week — Jacqueline Chapman\u003c\/h3\u003e\n\u003cp data-start=\"70\" data-end=\"422\"\u003eA practical guide for anyone managing IT support teams, \u003cem data-start=\"126\" data-end=\"169\"\u003eSuccessful Help Desk Management in a Week\u003c\/em\u003e shows how to build efficient, customer-focused service quickly. Jacqueline Chapman offers step-by-step strategies, tools, and tips to improve team performance, solve problems faster, and enhance customer satisfaction. Buy in Kenya with fast delivery.\u003c\/p\u003e\n\u003ch3 data-start=\"424\" data-end=\"445\"\u003eWhat you’ll learn\u003c\/h3\u003e\n\u003cul data-start=\"446\" data-end=\"668\"\u003e\n\u003cli data-start=\"446\" data-end=\"499\"\u003e\n\u003cp data-start=\"448\" data-end=\"499\"\u003eHow to set up and run a high-performing help desk\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"500\" data-end=\"555\"\u003e\n\u003cp data-start=\"502\" data-end=\"555\"\u003eStrategies for improving team efficiency and morale\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"556\" data-end=\"611\"\u003e\n\u003cp data-start=\"558\" data-end=\"611\"\u003eTechniques for handling customer issues effectively\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"612\" data-end=\"668\"\u003e\n\u003cp data-start=\"614\" data-end=\"668\"\u003eTools and processes for smooth IT support operations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"670\" data-end=\"698\"\u003eWho should read the Book\u003c\/h3\u003e\n\u003cul data-start=\"699\" data-end=\"908\"\u003e\n\u003cli data-start=\"699\" data-end=\"739\"\u003e\n\u003cp data-start=\"701\" data-end=\"739\"\u003eIT managers and support team leaders\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"740\" data-end=\"792\"\u003e\n\u003cp data-start=\"742\" data-end=\"792\"\u003eProfessionals aiming to improve customer service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"793\" data-end=\"845\"\u003e\n\u003cp data-start=\"795\" data-end=\"845\"\u003eStudents of IT management or business operations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"846\" data-end=\"908\"\u003e\n\u003cp data-start=\"848\" data-end=\"908\"\u003eAnyone responsible for running a help desk or service team\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"910\" data-end=\"944\"\u003eWhy buy Successful Help Desk Management from Readers’ Republik\u003c\/h3\u003e\n\u003cul data-start=\"945\" data-end=\"1101\"\u003e\n\u003cli data-start=\"945\" data-end=\"988\"\u003e\n\u003cp data-start=\"947\" data-end=\"988\"\u003eFast and reliable delivery across Kenya\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"989\" data-end=\"1024\"\u003e\n\u003cp data-start=\"991\" data-end=\"1024\"\u003eTrusted Kenyan online bookstore\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1025\" data-end=\"1062\"\u003e\n\u003cp data-start=\"1027\" data-end=\"1062\"\u003eCarefully curated, quality titles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1063\" data-end=\"1101\"\u003e\n\u003cp data-start=\"1065\" data-end=\"1101\"\u003eEasy ordering and friendly service\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Readers Republik","offers":[{"title":"Default Title","offer_id":43054732476505,"sku":null,"price":1990.0,"currency_code":"KES","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0660\/4292\/1049\/files\/2_14af8340-690a-49be-b399-21885f46f1a9.jpg?v=1770741046","url":"https:\/\/readersrepublik.com\/products\/successful-help-desk-management-in-a-week-jacqueline-chapman","provider":"Readers Republik","version":"1.0","type":"link"}