{"product_id":"friction-roger-dooley","title":"Friction - Roger Dooley","description":"\u003ch3 data-start=\"0\" data-end=\"91\"\u003eFriction: The Untapped Force That Can Be Your Most Powerful Advantage — Roger Dooley\u003c\/h3\u003e\n\u003cp data-start=\"93\" data-end=\"328\"\u003eFriction reveals why unnecessary complexity quietly destroys productivity, profits, and customer loyalty. Roger Dooley explains how small barriers—extra steps, delays, and bureaucracy—create massive losses for businesses and economies.\u003c\/p\u003e\n\u003cp data-start=\"330\" data-end=\"412\"\u003eThis book shows how removing friction can become a powerful competitive advantage. Buy in Kenya with fast delivery.\u003c\/p\u003e\n\u003ch3 data-start=\"414\" data-end=\"435\"\u003eWhat you’ll learn\u003c\/h3\u003e\n\u003cul data-start=\"436\" data-end=\"747\"\u003e\n\u003cli data-start=\"436\" data-end=\"498\"\u003e\n\u003cp data-start=\"438\" data-end=\"498\"\u003eWhat “friction” is and how it hurts performance and growth\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"499\" data-end=\"567\"\u003e\n\u003cp data-start=\"501\" data-end=\"567\"\u003eWhere hidden friction exists in customer journeys and operations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"568\" data-end=\"627\"\u003e\n\u003cp data-start=\"570\" data-end=\"627\"\u003eHow small obstacles lead to lost sales, time, and trust\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"628\" data-end=\"682\"\u003e\n\u003cp data-start=\"630\" data-end=\"682\"\u003ePractical ways to simplify processes and decisions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"683\" data-end=\"747\"\u003e\n\u003cp data-start=\"685\" data-end=\"747\"\u003eHow to build positive habits that boost speed and efficiency\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"749\" data-end=\"771\"\u003eWho should read the Book\u003c\/h3\u003e\n\u003cp data-start=\"772\" data-end=\"995\"\u003eThis book is ideal for business leaders, managers, marketers, product teams, and entrepreneurs who want to improve efficiency and customer experience. It’s especially useful for organizations looking to scale without chaos.\u003c\/p\u003e\n\u003ch3 data-start=\"997\" data-end=\"1031\"\u003eWhy buy Friction from Readers’ Republik\u003c\/h3\u003e\n\u003cul data-start=\"1032\" data-end=\"1232\"\u003e\n\u003cli data-start=\"1032\" data-end=\"1079\"\u003e\n\u003cp data-start=\"1034\" data-end=\"1079\"\u003eBuy in Kenya from a trusted local bookstore\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1080\" data-end=\"1110\"\u003e\n\u003cp data-start=\"1082\" data-end=\"1110\"\u003eFast delivery across Kenya\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1111\" data-end=\"1175\"\u003e\n\u003cp data-start=\"1113\" data-end=\"1175\"\u003eCarefully curated business, marketing, and leadership titles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1176\" data-end=\"1232\"\u003e\n\u003cp data-start=\"1178\" data-end=\"1232\"\u003eReliable service for professionals focused on growth\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Readers Republik","offers":[{"title":"Default Title","offer_id":42972054552665,"sku":null,"price":5300.0,"currency_code":"KES","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0660\/4292\/1049\/files\/friction.jpg?v=1767880149","url":"https:\/\/readersrepublik.com\/products\/friction-roger-dooley","provider":"Readers Republik","version":"1.0","type":"link"}